We’re looking forward to seeing you! Our guide covers what to do before you arrive, what to bring, and what to expect, so your visit is smooth, efficient, and stress-free.
Use this quick checklist 1–3 days before your visit:
Bringing the right card helps our team verify your benefits before or during check-in and helps us file your claim to the correct plan using the correct visit type. It can also reduce delays, rework, and surprise bills.
Bring your vision insurance card for routine eye exams and glasses/contact fittings.
Bring your medical insurance card for comprehensive (medical) eye evaluations, eye disease care, surgery, or specialty care.
Important Billing Note
Medical insurance and vision benefits cannot both be billed for the same appointment. If you need both a medical eye evaluation and a refraction (glasses prescription test), you may need two separate appointments, or you may choose to pay out of pocket for the refraction portion.
Dilation may be recommended based on your age, overall health, eye history, symptoms, and risk factors.
If you are scheduled to see an Optometrist, your doctor will likely perform a dilated eye health exam before any refraction (glasses prescription test).
Dilation uses special eye drops to widen your pupils so your doctor can get a better view of the inside and back of the eye and check for common eye diseases, often before symptoms appear.
For a few hours, your vision may be blurry, and your eyes may be more sensitive to light. Sunglasses can help, and many patients prefer to arrange a ride home if driving feels uncomfortable or unsafe.
Cataracts are a common aspect of aging, and your doctor will check for early signs during your exam. If cataracts are present and starting to affect your vision, we will guide you through what this means and what to expect.
If treatment becomes necessary—either now or in the future—our team offers advanced cataract surgery options to improve the clarity and quality of your vision. Your doctor will explain the procedure, review lens implant options, and help you understand which approach best suits your lifestyle and visual goals. We will ensure you feel informed, comfortable, and confident about the next steps.
We believe a great exam goes beyond testing! It’s about helping you understand your eye health. Throughout your visit, we’ll explain what we’re seeing and why it matters.
After your exam, your doctor will review your results and next steps with you. If anything is unclear or you have questions about your diagnosis, treatment options, or general eye care, don’t hesitate to ask. We want you to leave feeling informed and confident in your care.
Not always. Dilation depends on the reason for your exam and your risk factors. Your doctor will recommend what’s appropriate for your visit.
Many people have blurry near vision and light sensitivity for several hours. The exact length can vary by drop type and individual response.
Some people can drive, but others feel uncomfortable due to blur and glare. Consider bringing sunglasses and arranging a ride if you’re concerned.
Vision benefits often cover routine exams and refraction. Medical insurance coverage for refraction varies, and routine refraction is not covered under Original Medicare. If refraction is not covered, there may be an out-of-pocket charge.
Not usually. If you need both a medical eye evaluation and a refraction, you may need separate appointments, or you may choose to pay out of pocket for the refraction portion.
Yes, but you may be asked to remove them during testing. Bringing your current lenses or prescription info can be helpful.
A quick list on your phone is fine. Writing down medicines and bringing that list helps your provider give safer, more personalized care.